FAQs
What materials are used in your earrings?
Each pair is thoughtfully made with care and purpose. Materials can vary by design, so you’ll always find the specific details listed in each product description. If you ever have questions about a certain pair, email us at info@busybeecreations.online
Do you offer custom or personalized earrings?
Some custom requests may be possible depending on the style and season. The best way to ask is to email us at info@busybeecreations.online with what you have in mind, and we’ll let you know what we can do.
Are your earrings safe for sensitive ears?
We do our best to use comfortable, wearable materials, but everyone’s sensitivity is different. If you have allergies or sensitive ears, please reach out before ordering and we’ll help you choose the best option. Email us anytime at info@busybeecreations.online.
How long does shipping take?
Processing time is 3–7 business days for most orders (longer during launches or holidays). We ship through USPS/UPS, and once your order ships, you’ll receive a tracking number by email.
What is your return policy?
Because our items are handmade or made-to-order, all sales are final.
But if your order arrives damaged or incorrect, we’ll gladly replace it at no additional cost. Just email us within 7 days of delivery with:
- Your name
- Order number
- A photo of the issue
We’ll take care of the rest, promise. 🐝💛
How can I track my order?
As soon as your order ships, you’ll receive a tracking number sent to your email. If you don’t see it, check your spam/junk folder first, then reach out at info@busybeecreations.online and we’ll help.